Privacy Policy
Last Updated: August 13
This Privacy Policy explains how Fen collects, uses, and protects your information when you use our app.
Information You Give Us
When you create an account and use Fen, you provide us with account details like your name, email, and phone number. You also share profile information such as your bio and profile photo, along with your art listings including photos, descriptions, and prices. We also store the messages you send to other users through our platform. We want to be clear that we don't store payment details since payments are handled directly between users.
Information We Collect Automatically
Our app automatically collects your general location to show you local art, though you can turn this off in your settings. We also gather basic device information like your phone type, operating system, and app version. When you upload art images or profile photos, we store those photos on secure servers.
How We Use Your Information
We use your information primarily to connect you with local art by showing you pieces near you and displaying your art to nearby users. This enables us to facilitate messaging between buyers and sellers in your area. We send notifications to alert you about messages, offers, and important app updates.
We Don't Share
We never share your exact location or home address with anyone. Your email and phone number remain private unless you choose to share them directly with other users. We don't share your private messages with third parties, and we don't sell your personal information to marketers or advertisers.
Your Control Over Your Information
You have significant control over your information on Fen. You can turn off location sharing in your phone settings at any time, though this may limit how well the app works for finding local art. You can delete your listings whenever you want and update your profile information as needed. You can block other users you don't want to interact with, and you can delete your entire account, which will remove your data from our system.
You can manage your privacy through the app settings, including controlling who can message you and choosing what information to include in your listings. You also decide whether to share contact details with specific buyers or sellers during transactions.
How We Use Location
Your location helps us show you art available near you and helps buyers find local sellers. We display your general neighborhood in listings to give buyers a sense of where art is located for pickup. This location-based matching is what makes Fen work as a local marketplace.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, we're here to help. You can reach us at [support@tryfen.app]